To all of our customers, please know that we are taking a number of precautions to ensure your safety which include:

  • Enhanced cleaning and disinfection of all surfaces
  • COVID-19 screening of all staff and customers
  • Temperature checks at the door
  • We are now offering curbside hair cuts.
  • For more information, please review customer procedures below.

Please request an appointment with the confidence that your health is our #1 priority.

Customer procedures during COVID-19 pandemic

Before your visit

  • No employees or customers will be permitted on the premises if they have COVID-19 symptoms.
  • If you have any of the symptoms: fever, cough or shortness of breath please call to reschedule your appointment.
  • If you have been in close contact with a person who is ill with the coronavirus. Please do not make an appointment until you have quarantined for 14 days or have been cleared by the health department.
  • If you need to cancel your appointment, please call at least 24 hours in advance. Our waiting list has many customers that could take advantage of that appointment, but need time to make arrangements.
Check in procedures

Arrival information

  • At this time, guests will be served by appointment only. No walk-ins
  • When you arrive, please check-in at our foyer. You will be required to fill out a survey and have your temperature taken.
  • After you’ve been checked in you may then wait in your car, sit outside, or wait in our waiting room. Seats are spaced 6’ apart.
  • If you prefer, you may call us to check in. We can then come get you or text you when we are ready. Keep in mind it may take a couple minutes to complete our screening and check in procedure.
  • We are working on a mobile check-in procedure that will ask you to reply back with your phone number to verify your appointment. It's possibly you may be listed in our system twice, so you may get an error. If that happens just come up to the foyer and someone will get you checked in.
  • If there is already someone being helped in the foyer when you arrive, please observe the markings on the ground to remain socially distanced.
  • Everyone entering the salon will be required to wear a mask. Disposable masks will be available if you don’t have one.Michigan Executive Order 2020-114 (COVID-19) (June 5, 2020)
  • All Employees and customers must wear a mask. Unlike essential services, there are no exemptions to wearing a mask at non-essential services.
  • Employees and guests will receive a temperature check prior to entering the premises. If your temperature is over 100.3 degrees you will need to reschedule your appointment. Employees have their temperature checked when they arrive at work and will not be allowed to work if it’s over 100.3 degrees.
  • Guests will be asked to wash their hands or must use hand sanitizer upon entering the building.
  • The number of guests on premises will be limited to those customers with an appointment. 1 parent may accompany a minor dependent who has an appointment. A caregiver may accompany a person with an appointment.
  • Please leave all jackets, etc in your vehicle
Check in procedures 2

Sanitation and in salon procedures

  • We have hired additional employees and have increased our sanitation schedules throughout the day
  • Doors and exits will be routinely sanitized.
  • All equipment used by a service provider and touched by a guest will be sanitized between guests.
  • Clean, sanitized capes, sheets, blankets, and towels will be kept in a closed container or cabinet until use.
  • Cleaning and Sanitation products have been placed at every station and room for easy access by employees in between customers.
Photo of barriers in hair station room

Physical Barriers

  • Have been installed wherever 6 feet of separation is not possible.
  • If you receive a service that requires the removal of your mask, the service provider must put on a face shield or eye protection in addition to their mask.
Photo of barriers in nail station room

Payment information

  • We have frozen our pricing at our 2019 levels, however, keep in mind for some services, such as hair color, may require additional color, which will cost more on this visit.
  • There will be a $2.50 covid remediation fee for every service visit per person. However, this will only be assessed for service purchases.
  • We have gone cash free and will not be accepting cash payments for services, however, you may still give cash tips. Envelopes are available at the front desk.
  • Credit card terminals will have a sanitizable pen, please use pens to press keys then place in the dirty bin. We will no longer require a signature.
Front Desk

IF you are having ANY of the following symptoms, please call us to reschedule your appointment!

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose – Recently added
  • Nausea or vomiting - Recently added
  • Diarrhea - Recently added

COVID-19 affects different people in different ways. Infected people have had a wide range of symptoms reported – from mild symptoms to severe illness. Contact your doctor. Most health systems have COVID screeners. We can do our part to prevent the spread of illness in our community. You can help by staying home / rescheduling your appointment if you're feeling sick. Symptoms may appear 2-14 days

Air Purifier - removing germs
HEPA air purifiers with UV-C sanitizer in each of the spa rooms.

CURBSIDE HAIR CUTS!

If whatever reason you don't want to come in the building, we are offering haircuts outside.

Additional $10 fee for curbside Hair cuts. Call for more information!

Curbside Hair Cuts example